Is my Zen 4gb dead?

 

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	6 Blog and 13 Articles Recent articles:
STUMPED by dirkdigglernz October 31, 2008, 07:44:26 AM Converting Videos for the ZEN by macqueline August 25, 2008, 03:27:42 AM Exclusive: ZEN X-Fi Booth Setup @ Creative Store by jimmyboy88 August 03, 2008, 10:01:28 PM Creative's NEW Weird Bunch of Geeky Patents. by alien_brain June 24, 2008, 10:27:24 PM ??? by jacquetoair June 24, 2008, 10:21:52 PM

[marcon]

Well, i'm having trouble with my Zen 4gb since the last time i connected it on my computer, when i turn it on, it displays the creative screen, as normal, and the zen screen as well, but then it goes to the "rebuilding library" screen and never gets out of it. I have to reset the player to shut it down.
Already tried the recover mode, or whatever, selected the format option, but nothing changed, tried to update de firmware, but the program gives me an error screen, "failed to update firmware".

I can only make my pc recognize the player on the recover mode, and after having formated it. But it isn't helping much. The worst thing is that when i select the player on the explorer, it shows only 50mb of memory. My guess is that the flash memory is gone =\

Any ideas?
Thanks!

[marcon]

Forgot to mention, when i format the player with his own program, in the recovery mode, it shows 4gb of free memory

[jimmyboy88]

try myzenchecker and let us know if you need more help

[marcon]

I'm running windows vista, so i guess the program will not work.
And by the way, my windows always recognized the player.

[jimmyboy88]

hmm, that means the problem is in the zen. have you tried the clean up? formatting zen doesnt help?

[marcon]

Yeah, i tried everything. Clean up, and then formatting. No result.
I think he died, the flash memory or something like that.
I'll have to buy a new one =(

[jimmyboy88]

sounds like its dead, any warranty left?