myZenChecker, Tool Guide To Zen Problem Solving

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Also, I wanted to thank you for this site. I was one of those people who couldn't get their Windows to recognize the Zen, so i trouble shot and was completely satisfied. Thanks again.

peteyv, Mar 2008
Ah, Finally fixed it ran clean up several times rebooting each time now lists in the creative software WMP10. All I can think of is maybe the drive became so fragmented.
Thanks for the input and Great site!

w216uhk, May 2008
 >> More testimonials

[jimmyboy88]

if you have the latest firmware, it shd work in wmp11 but wmp11 is a beta version and many people have connectivity prob with it so we always advise them to use wmp10 instead, its more stable.
anyway glad yours is working in wmp11 

[algeyf]

Well, there are many people who have difficulty with connecting their Zen to their PC. Many a times, its due to incorrect PC configuration. myZenChecker is an automated self-help tool which can help to detect whether PC is ready for Zen connection.
Read more about myZenChecker

Register for a free login to gain unlimited access to myZenChecker tool.
Post your questions/comments so that we can help you out!

[frizbee]

this is a sweet forum, it's answered alot of questions. keep it up

[jimmyboy88]

thanks dude, you are welcome here 

[MP3playa]

ok i went to a link it says i have all good for the creative zen thing but when i try 2 connect it it still does not connect only makes the dun dun when i take it out of the usb i tried it in the 2 in the front and the 1 in the back any suggestions at all

[jimmyboy88]

try this http://xxmycreativexx.blogspot.com/2007/06/solution-media-explorer-states-that-my.html

[vista]

try this http://xxmycreativexx.blogspot.com/2007/06/solution-windows-vista-cannot-recognise.html it works for me and some others, i also suggest you have the latest firmware in your zen v plus

how do you get "the latest firmware in your zen v plus" if your p.c doesn't recognize the device?

[vista]

try this http://xxmycreativexx.blogspot.com/2007/06/solution-windows-vista-cannot-recognise.html it works for me and some others, i also suggest you have the latest firmware in your zen v plus

how do you get "the latest firmware in your zen v plus" if your p.c doesn't recognize the device?

MZC tells me I don't have SP2 installed
I've also read that I need to uninstall it and re-install it.
fine!
but I've got three (3) versions of SP2 aboard

MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)

should I uninstall all three?

then download the latest SP2 again from Microsoft?

[vista]

thank you also for making the effort to write this mail, hopefully your testimonial will give more support to this tool so that it will also benefit all those who have similiar connection problem as yours  happy for ya!

where's the MyZenUSB tool? and why is it so hard to find, Jimmyboy?

[jimmyboy88]

its inside myzenchecker http://forums.mycreativefansite.com/member-area/

just re-install SP2, no need to uninstall

[bigbadVuk]

The requested URL /smfxxl/mycreativefansite/index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

[jimmyboy88]

thanks! fixed that, pls try it out

[Xandria-Metal-fan-31]

eeeh, i have windows xp home edition, and it say i don't have xp

i think i have sp1 and 2 aswell, unless they have been uninstalled by a virus, or something, but its saying i don't?
and yeah, it worked before on this pc, but stopped working suddenly, i need help

WARNING: You are not using Microsoft Internet Explorer, myZenChecker may not work well.
BAD: You do not have Windows XP Operating System. It is required
BAD: You do not have Service Pack 2 installed. Please refer to Fix1 to get it installed
WARNING: You do not have an Intel Processor

nevermind, i tried it in msie, i used firefox first time.

INFO: You are using Microsoft Internet Explorer.
GOOD: Your Operating System is Windows XP
GOOD: You have Service Pack 2 installed
GOOD: You have an Intel Processor
GOOD: You have a Windows Platform
BAD: You do not have Windows Media Player Version 10. Refer to Fix6 below.

[jimmyboy88]

ok, looks like you do not have wmp10. try to uninstall wmp11 if you have it and install wmp10
how to do it? look over here http://www.mycreativefansite.com/2008/03/solution-uninstall-windows-media-player.html

[ZenZim]

Lots of good info in this forum for dealing with connectivity issues, but Geesh, why doesn't Creative take a lesson from SanDisk and countless other Thumb-drive manufacturers and just have the Zen show up as a new disc drive?  We users would be a LOT happier if we did not have to go through all this crap to connect to our players -- after all, we shun iPODS because of all the proprietary garbage that comes with iTUNES. 

It would be a lot more cost effective for Creative to write a few error handling routines into the player to recognize if a user tries to play an un-playable file that was copied to player memory.  Let the users who actually want WMP integration deal with all this garbage, but us straight up drive access to player memory so we can use it with any PC instantly without all the proprietary software, set-up, and connection problems.

This simple approach works well for iRiver players, making them much easier to deal with unless you happen to have exactly the right configuration of PC and Software to work with the Zen software.  I just don't get why Creative chooses to take on this extreme support burden when it does not have to.  (oh yeah - forgot that THEY charge for support and depend on forums like this to support users)