Unable to detect zen stone

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Also, I wanted to thank you for this site. I was one of those people who couldn't get their Windows to recognize the Zen, so i trouble shot and was completely satisfied. Thanks again.

peteyv, Mar 2008
Ah, Finally fixed it ran clean up several times rebooting each time now lists in the creative software WMP10. All I can think of is maybe the drive became so fragmented.
Thanks for the input and Great site!

w216uhk, May 2008
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[digitaLtyraNt]

i laughed inside xD

[s0nlxaftrsh0ck]

technically it's possible to get it back to the kid he stole it from...>_>;

[jimmyboy88]

how?

[digitaLtyraNt]

if he knows the kid, then its not hard... if he doesnt, that's another story

[jimmyboy88]

most probably not

[s0nlxaftrsh0ck]

I was thinking more along the lines of reporting the serial code to the local authorities or something. People have been known to have flagged serial numbers appear in tech support databases. Buuut...since he's actually in this topic and probably receiving these e-mails I think there is extremly little we can do...

[jimmyboy88]

that is provided the original owner has registered their new product with the tech support. if not, the thief could have mentioned that he bought it

[digitaLtyraNt]

sux to be the victim but not to be the thief ^^

[Nikla988]

Thank's. My operating system is Windows XP Professional SP 2 Version 2002, I update him regularly.

[digitaLtyraNt]

have you tried a firmware update?

[Nikla988]

Yes, version 1.6.1.0. When I run it it searches zen device but it's unable to find it

[jimmyboy88]

is it fully charged?
or do you have another spare pc or laptop to try it on?

[digitaLtyraNt]

is this a new zen stone, or one that was working but suddenly stopped working>?

[jimmyboy88]

i think he is still talking about the same zen stone

[Nikla988]

ok, from beginning. I bought him 2 years ago, he worked perfectly until a few month when he suddenly didn't want to turn on. windows recognized him as removable device, but it couldn't format him or open him. i tried to restart him several times, nothing. tried to format with creative media lite, nothing. tried new software, setup couldn't locate device to install software. it's like he's dead. my cousin had the same problem, but his zen was still under guaranty so they fix it, don't know how, but hey said that his battery is weaker. that was a year ago, and it still work just fine. and i tried the same on my second laptop, my friends pc, same result.