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Also, I wanted to thank you for this site. I was one of those people who couldn't get their Windows to recognize the Zen, so i trouble shot and was completely satisfied. Thanks again.

peteyv, Mar 2008
Ah, Finally fixed it ran clean up several times rebooting each time now lists in the creative software WMP10. All I can think of is maybe the drive became so fragmented.
Thanks for the input and Great site!

w216uhk, May 2008
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myCreative Fansite Forums - Where Creative ZEN Fans Unite > Creative > Creative Labs MP3 Player > ZEN Stone / Plus > Unable to detect zen stone
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Author Topic: Unable to detect zen stone  (Read 2807 times)
yellowchild
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« on: May 20, 2009, 07:21:14 PM »
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alright so, I recently got a zen stone, and when I plug it into my computer (xp, sp2), it won't detect it. I tried all the suggestions on myzenchecker and searched around on google too but sofar, nothing managed to work =_=' can anyone help me? thanks! Smiley
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« on: May 20, 2009, 07:21:14 PM »
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digitaLtyraNt
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« Reply #1 on: May 20, 2009, 10:01:48 PM »
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does it at least light up?
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jimmyboy88
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« Reply #2 on: May 21, 2009, 01:50:56 AM »
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is it fully charged too?
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yellowchild
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« Reply #3 on: May 21, 2009, 10:50:22 AM »
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when i plug it in, the led turns green then to a stable orange color. I guess it means its fully charged?
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digitaLtyraNt
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« Reply #4 on: May 21, 2009, 11:08:25 AM »
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yeah, that's fully charged.  have you tried connecting it to another computer?
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yellowchild
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« Reply #5 on: May 21, 2009, 06:04:05 PM »
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I tried it on my sisters computer and the schools computer, but its still the same. I asked some next girl if she ever encounters the same problems and she said she just changed the usb hub o_o. but it doesn't do anything for me =.=
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jimmyboy88
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« Reply #6 on: May 21, 2009, 09:33:59 PM »
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something wrong with your zen stone then
reset it and do a clean-up, if still not working, format the zen stone
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yellowchild
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« Reply #7 on: May 21, 2009, 11:42:40 PM »
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uh, how do you exactly do that? I thought you have to format it through thr computer, but it won't detect it so I'm not sure how I'm supposed to do that. Is there a alternative way?
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jimmyboy88
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« Reply #8 on: May 22, 2009, 12:54:54 AM »
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there's a tiny hole just beside the on/off switch use a paperclip to insert into it to reset it
sorry about the format info, yes, you need to connect to your pc for formatting your zen stone
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yellowchild
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« Reply #9 on: May 22, 2009, 08:19:05 AM »
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I tried resetting it tons of times but nothing happens.
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digitaLtyraNt
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« Reply #10 on: May 22, 2009, 11:14:36 AM »
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sounds like a defective zen stone.  can you get it replaced?
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yellowchild
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« Reply #11 on: May 22, 2009, 05:54:49 PM »
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nope. i robbed it off some kid. its able to play songs though.
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jimmyboy88
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« Reply #12 on: May 23, 2009, 04:00:27 AM »
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how did you connect to your pc, try using the back usb port of your pc. try to use another usb cable then
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yellowchild
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« Reply #13 on: May 25, 2009, 05:58:19 PM »
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doesnt work still : / i guess its just defective then
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digitaLtyraNt
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« Reply #14 on: May 25, 2009, 10:24:00 PM »
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was the player on when you pressed the reset button?
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