Vision:M Not connected (Problem Driving me nuts)

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Also, I wanted to thank you for this site. I was one of those people who couldn't get their Windows to recognize the Zen, so i trouble shot and was completely satisfied. Thanks again.

peteyv, Mar 2008
Ah, Finally fixed it ran clean up several times rebooting each time now lists in the creative software WMP10. All I can think of is maybe the drive became so fragmented.
Thanks for the input and Great site!

w216uhk, May 2008
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[w216uhk]

I have tried the Zen checker all come back good, I have also installed fixup and my Zen usb but I am still having the same problem device lists in device manager as it should all ok & saysdocked. But the media Explorer says device not connected when it is it has a fully charged battery and I have tried the cleanup in recovery mode. Is this a dud unit or am I missing somthing.

PS This is a brand new fresh Windows XP SP2 install with WMP10

Thank you for any help prodvided.

[jimmyboy88]

try this http://www.mycreativefansite.com/2007/06/solution-media-explorer-states-that-my.html

is your zen vision m fully charged?

[w216uhk]

Tried that same issue deivce adds itself again after reboot as Zen Vision:M with dirver all ok but media explorer still says not connected player says docked, any other suggestions?

[jimmyboy88]

so your zen vision is fully charged? looks like your zen can dock, try to use windows explorer to access your zen, you can drag and drop songs into your zen vision m using windows explorer too

[w216uhk]

No, because it does not list in Windows Explorer is it a dud unit? Even the Creative firmware updater says player is not connected.

[w216uhk]

Ah, Finally fixed it ran clean up several times rebooting each time now lists in the creative software WMP10. All I can think of is maybe the drive became so fragmented.

Thanks for the input and Great site!

[jimmyboy88]

haha your patience has prevail congrats!

[w216uhk]

My problem is back like my as my first post reads!!!! Device lists device manager with the correct driver my zen checker results all good, windows xp wmp10, fully charged player. Have tried deleting rebooting whilst device is connected to the machine and done the clean so many times I have lost count but media explorer still says device is not connected and does not list in windows explorer & wmp10 says no device is connected.

Any ideas?

[jimmyboy88]

have you tried myzenchecker ? see if there are any changes to your PC configuration

[w216uhk]

no, changes this is an image I took of the machine last time it worked, zen checker reports all good results so am confused

[jimmyboy88]

ok then, try to clean-up and resort to format your zen if clean-up doesnt work. could be something wrong with your zen

[w216uhk]

Have "cleaned" so many times I have lost count can't really format as the persons music is back in Oz to would have nothing to restore back as they do not have a backup in the UK I have a a zif to USB connector what format is the data on the HDD stored in maybe I can mount it in linux/windows this way then copy the data off then I will be able to do a format and stick the music back on

[jimmyboy88]

ok, keep us posted of your progress

[cyannide]

having same problems

[jimmyboy88]

have you tried myzenchecker?